At WriteePaper, we aim to provide high-quality academic assistance and customer satisfaction. However, we understand that there may be circumstances where a refund is necessary. This Refund Policy outlines the conditions and procedures under which refunds may be issued.
By placing an order on www.writeepaper.com, you agree to the terms of this Refund Policy.
General Refund Conditions
Refund requests are considered on a case-by-case basis and are subject to the following conditions:
- Refunds will only be issued if the request complies with the terms listed below.
- Refunds can only be requested by the person who placed the original order.
Full Refunds
A 100% refund will be issued in the following cases:
- We are unable to assign a suitable expert to complete your order.
- You cancel the order before a writer has been assigned.
- Duplicate payment or accidental double order.
Partial Refunds
A partial refund may be granted if:
- You cancel the order after a writer has been assigned but before the work is completed. The refund amount depends on the percentage of work already done.
- The final paper is delivered late due to our fault, and the delay affected its usability. The amount refunded will depend on the severity of the delay.
No Refunds
- The order was completed and delivered according to your original instructions.
- You requested a refund after the 14-day refund request window has passed.
- Delays caused by the client (e.g., not responding to messages, late uploads of required materials).
- The paper was used in a way that violates academic integrity policies (e.g., submitted as your own work).
- Dissatisfaction based on subjective preferences (e.g., writing style) after full delivery and revisions were provided according to original instructions.
Refunds will not be issued in the following situations:
Revision First Policy
If you are not satisfied with the delivered work, you are encouraged to request a free revision before requesting a refund. We offer free revisions within 14 days of delivery, as long as the revision request aligns with the original order instructions.
How to Request a Refund
To request a refund, please send an email to support@writeepaper.com with the following details:
- Your order number
- A clear explanation of the issue
- Supporting evidence (if applicable)
Our support team will review your request and respond within 3–5 business days.
Chargebacks and Disputes
Initiating a chargeback without contacting us first is a violation of this policy. We encourage clients to reach out and resolve issues through our support team. Fraudulent chargebacks will be reported to relevant authorities and payment processors.
Final Decision
WriteePaper reserves the right to make the final decision on all refund requests. The decision will be based on the evidence provided and the terms outlined in this policy.
Contact Us
If you have questions about our Refund Policy or would like to request a refund, please contact us at:
Email: info@domain.com
Website: www.writeepaper.com
Thank you for choosing WriteePaper. Your satisfaction is important to us.